Terms of Service & Master Agreement

1. Corporate Details & Engagement Framework

SolveMpire Private Limited is a registered Indian company with CIN: U62013AP2025PTC122808, maintaining registered headquarters at:

Every engineering engagement is executed via an authorized Statement of Work (“SOW”) or Master Services Agreement (“MSA”) referencing these terms. In the event of any specific conflict between an individual signed SOW and these general terms, the provisions of the signed SOW shall prevail.

2. Scope of Services & Stage-Gate Milestones

SolveMpire provides full-stack product engineering services encompassing:

• Mechanical Engineering: 3D CAD modeling in Autodesk Fusion 360/SolidWorks, industrial enclosure design, sheet-metal CNC layout, injection molding DFM, GD&T, and 3D rapid prototyping.
• Electronics & PCB Design: Custom multi-layer PCB design in KiCad, schematic capture, component selection, BOM optimization, power architecture, and SMT assembly.
• Embedded Firmware & HMI: Bare-metal C/C++, FreeRTOS, STM32, ESP32, Linux SoM systems, DWIN DGUS display tooling, UART/CAN bus protocols, and dynamic Razorpay UPI integration.
• Cloud Telemetry & OTA: IoT cloud fleet management, live telemetry heartbeats, remote Over-the-Air (OTA) firmware deployment pipelines, and admin dashboards.
• Volume Tooling & Production Transfer: Vendor liaison, factory DFM reviews, production jigs, and quality control documentation.

3. Intellectual Property Assignment & Deliverables

SolveMpire operates on a strict 100% Client IP Ownership principle:

• Assignment of Bespoke Work Product: Upon receipt of full and final milestone payment, SolveMpire unconditionally assigns to the Client all worldwide rights, title, copyright, and patentable interests in the bespoke mechanical CAD files, STEP/IGES models, KiCad PCB files, Gerber packages, firmware source code repositories, and BOMs generated specifically for the Client under the applicable SOW.
• Pre-Existing Studio Libraries: SolveMpire retains ownership of its pre-existing core firmware libraries, design tool scripts, and generic design patterns. SolveMpire grants the Client a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and deploy such embedded libraries as integrated within the deliverable.
• Client Materials: The Client retains sole ownership of all pre-existing IP, brand trademarks, and proprietary technical requirements supplied to SolveMpire.

4. Prototyping, DFM & Tolerance Disclaimers

Physical product engineering is inherently iterative:

• Alpha & Beta Prototypes: 3D-printed (FDM/SLA/SLS) and bench-assembled alpha prototypes are engineered for fit-checks, mechanical validation, and firmware testing. Tolerances and surface finishes differ naturally from mass-production injection molding or die casting.
• Design For Manufacturing (DFM) Sign-Off: Before ordering hard production tooling (e.g., steel injection molds, progressive stamping dies), Client and manufacturing partners must review and formally sign off on the 2D GD&T production drawings and DFM reports.

5. Commercial Terms, Invoicing & Taxes

All commercial fees are invoiced based on agreed SOW milestone deliverables:

• Domestic Indian invoices are subject to applicable Goods and Services Tax (GST) at statutory rates.
• International invoices are payable in USD/EUR via standard SWIFT/Wire transfer in compliance with Indian foreign exchange regulations (FEMA).
• Invoices are payable within 15 calendar days of presentation unless otherwise stated in the signed SOW. Work on subsequent milestones initiates upon receipt of preceding milestone settlement.

6. Multi-Year Support Agreements & SLAs

For clients opting into post-deployment maintenance frameworks (such as 3 to 10-year support SLAs), SolveMpire provides ongoing OTA firmware updates, cloud telemetry monitoring, security patch deployments, and hardware revision engineering under dedicated Service Level Agreements.

7. Confidentiality & Mutual Non-Disclosure

Both parties agree to protect and maintain the confidentiality of all proprietary engineering drawings, source code, trade secrets, and commercial pricing for a minimum period of 5 years from disclosure (or indefinitely for trade secrets), unless authorized in writing.

8. Limitation of Liability & Warranty

SolveMpire warrants that all engineering deliverables will be prepared with professional skill in accordance with recognized industry standards. To the maximum extent permitted by applicable law, SolveMpire’s aggregate financial liability arising under any SOW shall not exceed the total fees paid to SolveMpire under that specific SOW in the preceding 6 months. SolveMpire shall not be liable for indirect, incidental, or consequential damages.

9. Governing Law & Dispute Resolution

These Terms of Service and all related Statements of Work shall be governed by and construed in accordance with the substantive laws of the Republic of India.

Any dispute, claim, or controversy arising out of or relating to these terms shall first be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the competent courts in Kakinada, Andhra Pradesh, India.

10. Legal Notices & Inquiries

Formal notices, MSA execution requests, and legal communications must be addressed to: